When you have called into a Help Desk or into Computer Support and been told to reboot your computer, what is the first thing that comes to mind? “I just got blown off!” or, “What do they think I am, an idiot?” I know it seems that way. But be honest, how many times did the reboot work when trying to fix your issue? The answer is a good portion
of the time. The rebooting myth is that support just wants to get off the call.